Frequently Asked Questions

  • Helpful Guides for Apple Users:
    Helpful Guides for Android Users:
  • Q. “What is PayFox?”
    A. PayFox is a TransFirst-exclusive application that lets you process payment card transactions with your mobile device.

    Q. “Will PayFox work on every mobile device?”
    A. PayFox was designed for use with the iPhone®, iPad® and iPod® running iOS8 or higher and Android® version 2.2 or higher; click here to see the list of Android supported devices.

    Q. “What kinds of businesses can profit from PayFox?”
    A. PayFox can help any business grow by letting you take your product or service right to your customers. This is especially true for businesses such as contractors, caterers, field management providers, salons – any business with a work force that’s on the go.

    Q. “What can I do with PayFox?”
    A. You can accept credit cards anywhere – in the field, at trade shows, at school functions, in outdoor settings. PayFox works like a regular credit card terminal and supports functions such as e-mailing receipts, accessing customer contact information and geo-location mapping technology.

    Q. “What credit cards does PayFox let me accept?”
    A. With PayFox, you can process Visa®, MasterCard®, Discover® and American Express®, as well as signature debit cards.

    Q. “How much does PayFox cost?”
    A. The PayFox app is a free download from the iTunes App Store or Google Play Store for Android – just access it from your mobile device and follow the step-by-step instructions. For iPhone, click here; for Android, click here; for iPad, click here.

    Q. “Can I swipe my customers’ cards with PayFox?”
    A. You can swipe your customers’ cards with PayFox card readers for iPhone, iPad and Android devices; click here to find out more about which card readers are compatible with your mobile device. This recommended item is priced separately.

    Q. “How secure is PayFox with my customers’ data?”
    A. PayFox is powered by TransFirst, an industry leader in secure processing technology with an A+ rating from the Better Business Bureau. PayFox’s security features include SSL connection with immediate verification or decline and advanced fraud detection with address verification and CVV2/CID support.

    Q. “I’d like to learn more about PayFox. What should I do?”
    A. Just contact us at 800.654.9256 with any questions you may have or to learn more.